Carol Henderson

Deputy Executive Director of Intergovernmental & Outreach, Broward Metropolitan Planning Organization

With over two decades of expertise in Marketing and Business Development across transportation, retail, and travel industries, Carol Henderson is a strategic executive who transforms challenges into opportunities.

Carol excels at creating new market share through innovative customer experiences that drive revenue growth. Her leadership approach combines solving complex problems with developing high-performing teams, allowing her to exceed organizational goals even during periods of significant change consistently.

Throughout her career, Carol has delivered impressive results, including profitable growth, strategic cost reduction, and implementation of targeted sales concepts. She thrives in start-up and turnaround environments, where her ability to build strong business partnerships enables consultative and relationship-driven sales approaches.

Known as a powerful influencer, Carol’s success stems from her unique talent for integrating brand strategy, customer strategy, and relationship management into cohesive winning formulas. Her bilingual fluency in English and Spanish further enhances her ability to connect across diverse markets.